C&S Sales Inc.
150 Carpenter Ave.
Our Shipping & Handling information can be found on the left side of our web page near the bottom.
Our BACK ORDER (B/O) Policy:
This is the default message on all of our products:
Availability: Contact us for availability.
You can call or email us to verify that something is in stock or not. In MOST cases , we have the product in stock unless it says "On BACKORDER"
* In MOST cases our website will state that a product is on BACKORDER near the TOP of the product description.
* We will put the approximate date that the product is expected to arrive. Updates will be done when possible.
* At this time we are unable to ship backorders to international countries. In this case, your backorder will be cancelled and you can re-order the product later. We will first notify you when we are doing this so you have the option to substitute another item.
* If your order is NOT complete look to see if there is a quantity in the B/O column. If there is then we are aware of the backorder and it will ship to you as soon as possible. Your Credit Card will only be charged for the products that we ship you plus S&H.
* WE WILL NOT CHARGE YOU ANY ADDITIONAL S&H TO SHIP YOUR BACKORDER. Your credit card will only be charged the price of the product that was shipped.
* Please call or email us if you have any questions regarding our backorder policy.
* We appreciate your business and your understanding!
Our Return Policy:
All products come with a 30 day, no questions asked, money-back guarantee. (shipping charges not included) All products must be returned in original carton with all packing materials. All returns must be in re-sellable condition. Partially assembled kits can only be replaced. When returning merchandise for repair or refund, please include proof of purchase, a brief letter of explanation, and sufficient packing material.
DO NOT MARK ON THE ORIGINAL CONTAINER OR USE AS A SHIPPING CONTAINER.
Before returning any merchandise, please call our service department at (847) 541-0710, to obtain a Return Merchandise Authorization Number (RMA). Failure to do so may cause unnecessary delays.
Please ship prepaid and insured (your decision) to:
C&S Sales Inc.
150 Carpenter Ave.
Wheeling, IL 60090
Sorry, but we will not accept COD packages.
More About Us:
Selling Unique, Educational and Fun products since 1984 !
We are a small family owned business that takes great pride in giving our customers individualized service. Our products are high quality and priced competitively with the big companies. If you need something special with your order and you call or email us we will answer the phone or reply to you and take care of it quickly.
Our customer satisfaction ratings are consistently excellent and we have 1000's of repeat customers.
Please consider supporting a small business and get a great value!
GUARANTEED LOWEST PRICING!
Our Price Match Guarantee is available by emailing or calling us with the location of a better price on the same product
(including shipping & handling) so that we can match it!
FREE SHIPPING offers simply mean you are probably NOT getting the best price on the product since shipping really does cost something. With today's prices of gas etc. , the only fair way to compare is to look at the COMBINED price of the product with the S&H added in. We really will do price matching on the COMBINED price.
Most companies have confusing or "hidden" Shipping & Handling rates compared to our easy to understand FLAT RATE S&H (click the tab on the left of our webpage for details)