Thank you for taking the time to visit our website. We have made many improvements over the year to help make your shopping experience with us as enjoyable as possible. If you have any questions or concerns please give us a call toll-free or email us.


Our contact information (You can mail Purchase Orders to this address):

C&S Sales Inc.
150 Carpenter Ave.
Wheeling, IL 60090 USA
1-800-292-7711
1-847-541-0710 (INTERNATIONAL call this one)
sales@cs-sales.net
fax 1-847-541-9904

"Don't-forget-the-dash"
sales@cs-sales.net

Our Shipping & Handling information can be found on the left side of our web page near the bottom.



Our BACK ORDER (B/O) Policy:



This is the default message on all of our products:

Availability: Contact us for availability.

You can call or email us to verify that something is in stock or not. In MOST cases , we have the product in stock unless it says "On BACKORDER"





* In MOST cases our website will state that a product is on BACKORDER near the TOP of the product description.

* We will put the approximate date that the product is expected to arrive. Updates will be done when possible.

* At this time we are unable to ship backorders to international countries. In this case, your backorder will be cancelled and you can re-order the product later. We will first notify you when we are doing this so you have the option to substitute another item.

* If your order is NOT complete look to see if there is a quantity in the B/O column. If there is then we are aware of the backorder and it will ship to you as soon as possible. Your Credit Card will only be charged for the products that we ship you plus S&H.

* WE WILL NOT CHARGE YOU ANY ADDITIONAL S&H TO SHIP YOUR BACKORDER. Your credit card will only be charged the price of the product that was shipped.

* Please call or email us if you have any questions regarding our backorder policy.

* We appreciate your business and your understanding!





Our Return Policy:

All products come with a 30 day, no questions asked, money-back guarantee. (shipping charges not included) All products must be returned in original carton with all packing materials. All returns must be in re-sellable condition. Partially assembled kits can only be replaced. When returning merchandise for repair or refund, please include proof of purchase, a brief letter of explanation, and sufficient packing material.

DO NOT MARK ON THE ORIGINAL CONTAINER OR USE AS A SHIPPING CONTAINER.

Before returning any merchandise, please call our service department at (847) 541-0710, to obtain a Return Merchandise Authorization Number (RMA). Failure to do so may cause unnecessary delays.

Please ship prepaid and insured (your decision) to:

C&S Sales Inc. 150 Carpenter Ave. Wheeling, IL 60090

Sorry, but we will not accept COD packages.